Site Terms

These website terms and conditions of use (the “Terms”) set out the terms on which Crossbridge Capital Asia Pte Ltd (UEN No. 201010341G), (“us”; “we”; “our”), an entity regulated by the Monetary Authority of Singapore, provides services to you through its website, at https://www.crossbridgeconnect.com and all or any of its sub-pages maintained by us (the “Site”).

These Terms must be read together with our Privacy Policy, the Personal Data Protection Act 2012,all related disclaimers, and all other policies, procedures, and rules published on this Site, as may be amended from time to time (the “Conditions”). If there is a conflict between any of these agreements constituting the Conditions, the latest of the agreements into which you have entered takes precedence.

By accessing and using this Site and/or any of the services offered thereon (the “Services”), you are presumed to have acknowledged and have agreed to comply with and be bound by, these Conditions. We may change the Site content at any time without notifying you. Your continued use of this Site after changes are posted means you agree to be legally bound by the updated and/or amended Conditions. If you disagree with any part of these Conditions, you must immediately discontinue your access to, or use of, this Site and our Services.

The distribution of and the access to this Site may be restricted in certain jurisdictions. The information contained in the Site and in these Conditions is for general guidance only. You are responsible for informing yourself of, and observing, all applicable laws and regulations of any relevant jurisdiction.

Site Content

You may access and view this Site, and may save an electronic copy or print out a copy of the information and materials located or hosted on, or linked to, this Site (the “Content”) solely for your own personal and non-commercial use.

You may not copy, store (either in hard or electronic copy), share, reproduce, sell, license, or otherwise transfer any of the Content to any other person (whether for direct commercial purpose or monetary gain or otherwise) in whole or in part unless we give you prior written permission to do so.

If we give you prior written permission to make a copy of the Content, you must comply with all the conditions we impose on you in relation to making and using such a copy.

By using and accessing the Content, you agree to keep private and confidential all information you access through this Site or using any Service that is not available to the general public.

User Registration and Security

To become an authorised user of the Services, you will need to complete the registration process available at the Site, by filling-in all mandatory fields with true, accurate, current and complete information about yourself as prompted in the registration form, and maintain and promptly update this information to keep it true, accurate, current and complete. You will be asked to accept these Terms when submitting the registration form. We will send you an email to the address that you have indicated, which will ask you to click on the link provided to verify your address. After such verification, you will be assigned a username and a password allowing you to access your account (hereafter the “User Account”).

When you open a User Account, you will be assigned a username and password that is unique to you. Your username and password are for your personal use only, and not for use by any other person. You are responsible for maintaining the confidentiality and security of the username and password, and agree not to transfer your password or username, or lend or otherwise transfer your use of the Services or access to the Site to any third party. You are fully responsible for all activities that occur under your username and password. You agree to immediately notify us of any unauthorised use of your username and password or any other breach of security related to your User Account or the Site at support@crossbridgeconnect.com.

We are not liable for any loss or damage arising from your failure to comply with any of the foregoing obligations.

Use of this Site

You acknowledge and agree that, as a condition of your access to and use of this Site, you will not:

  • access, use, or do anything on this Site or through your User Account in a manner that is not in full compliance with any applicable laws and regulations;
  • use the Content, this Site or your User Account for any purpose that is unlawful or prohibited by these Conditions;
  • use this Site or your User Account in any manner that could damage, overburden, or impair any of our servers, or the networks connected to any of our servers, or interfere with any other party’s access and use of this Site;
  • attempt to gain unauthorised access to this Site or any Services provided via this Site, as well as to other User Accounts, computer systems, or networks connected to any of our servers or to any of the Services provided via this Site, through hacking, password mining, or any other means; and
  • obtain, or attempt to obtain, any Content or other information through any means not intentionally made available on or through this Site.

Unless you establish to our satisfaction that you did not commit specific acts, you are deemed to be solely responsible for all acts on this Site conducted through your User Account.

You must not misuse the Content on this Site and/or Services to harass, threaten, or impersonate any other person or entity. Additionally, you must not interfere with or attempt to interrupt the proper operation of this Site and/or Services in any manner whatsoever, or access or attempt to access any data, information, passwords, or files that you are not authorised to access by hacking, scraping, data mining, harvesting, or any through other means either by yourself of through any other parties.

You further agree that you will not, and will not permit any representative, nominee or agent of yours to, publish, post, transmit, transfer, distribute, or upload any Content, on or through this Site and/or the Services that:

  • would constitute re-selling the use of this Site or any of the Services;
  • belongs to a third party, whether that information belongs to that third party or another person;
  • you do not intend to honour;
  • is or may be a misrepresentation, false, indecent, misleading, inaccurate, untruthful, defamatory, threatening, or invasive of another person’s privacy;
  • is harmful, threatening, abusive, libellous, obscene, derogatory (in any form), defamatory, or discriminatory;
  • promotes or encourages, or may promote or encourage, illegal activity;
  • may not be lawfully disseminated under any applicable laws;
  • you know or have reason to suspect contains any viruses or other malware, to corrupt, interrupt, limit, destroy or otherwise impact this Site and/or the Services, our computer systems, or the computer systems of other users or third party systems; or
  • infringes the rights of any third party, including intellectual property rights.

We reserve the right, in our sole and absolute discretion, to deny you access to this Site, its Services and/or User Account, or any part thereof, without Policy if we suspect or are informed that you or, where applicable, your representative(s) presently do not, or have previously failed to, abide by these conduct requirements.

Warranty Disclaimer and Limitation of Liability

The information contained on this Site has been compiled with considerable care to ensure its accuracy at the date of your access to this. However, we do not make any warranty, representation, or guarantee as to the same.

You agree that we make no representations or warranties about this Site, Content or Services, and will not be liable in any manner for any loss, detriment, or other adverse effect(s) arising from your access to or use of this Site in any manner whatsoever. You agree to assume total responsibility and risk for your use of this Site and all Site-related services.

Under no circumstances will we or any of our affiliates, members, employees, or other representatives be liable for any damages whatsoever (including, without limitation, incidental and consequential damages, lost profits, or damage) resulting from the access to or use of, or inability to access or use, the Content or the Services, whether based on warranty, contract, tort (including negligence), or any other cause of action, even if such damages are reasonably foreseeable. If, for any reason, any of these limitations of liability are found to be inapplicable to you, our liability will be limited to the greatest extent permitted by any applicable law.

THIS SITE, INCLUDING ITS CONTENT AND ANY SERVICE OR ADVICE PROVIDED IN CONNECTION WITH YOUR ACCESS TO AND/OR USE OF IT, IS PROVIDED “AS IS” WITH NO EXPRESS OR IMPLIED REPRESENTATIONS OR WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE WARRANTY OF TITLE, FITNESS FOR PURPOSE OF PRODUCTS FEATURED HEREON, ACCURACY, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS.

Indemnification

You agree and undertake to fully indemnify and hold us harmless from and against any and all costs or losses howsoever arising from all claims, allegations, actions, proceedings, demands, or costs brought by a third party against us for wrongdoing, including wilful misconduct and gross negligence, by us or any of our employees, representatives, affiliates or agents arising as a result of any breach or non-performance of any of our undertakings or obligations under these Conditions. You will also be liable to us for any cost, expense, loss or any damage incurred by us (including but not limited to professional advisors’ fees) arising from your breach of these Conditions, negligence, wilful default or fraud.

You also agree to fully indemnify and hold us, as well as all or any of our affiliates, employees, successors, licensees, and assigns, harmless from and against all claims, costs, expenses, damages, liabilities, actions, losses, or demands that we may sustain or incur, directly or indirectly, as a result of your: (i) breach of the Conditions; (ii) use of service(s) through this Site; (iii) access to, use, or misuse of the Content on, or any Service(s) offered through, this Site; or (iv) misconduct in any manner, including negligence and fraud, in connection with your access to or use of this Site and any of the Services. We will notify you of any such claim or proceeding and assist you, at your expense, in defending the same. We reserve the right to assume, at your expense, the exclusive control and defence of any matter that is or may be subject to indemnification under this section. Should we exercise this right, you nevertheless agree to cooperate with any reasonable requests we make of you to assist with our defence of such matter.

Non-Compliance with these Conditions

We reserve the right to monitor your entire access to and use of this Site, and to suspend or terminate the same or any part thereof at our sole discretion should you fail to comply with any part of the Conditions and/or any applicable law or regulations. We may, at any time, block access from a particular internet protocol address to this Site or any part thereof should there be a violation of these Conditions or any applicable laws or regulations.

Termination

Provisions of the Conditions that are by their nature intended to survive the termination of your User Account, including, without limitation, disclaimers, indemnities, and limitations of liability, will continue to apply to you with full force and effect from the date of termination.

Intellectual Property Rights

All forms of intellectual property, including copyright and trademarks, in the Content and all Services available on this Site (the “IP Rights”) are owned by, licensed to, or controlled by us and our licencees.

Protected Content includes, but is not limited to, any information about users of this Site, the presentation and layout of the Content, product names, data, designs, databases, downloadable files, software applications, interactive features, tools, services, and any other information or materials made available on or through this Site.

Any rights relating to the Content and this Site that we do not expressly grant to you in writing are expressly reserved. Your access to and use of this Site does not grant you a licence in respect of any of the IP Rights, nor any rights in or to the Content. You must not use the Content in any manner otherwise than in accordance with the Conditions and all applicable laws and regulations. In particular, you must not copy or transmit the Content or any part thereof for commercial or non-personal use without obtaining our prior written permission for the specific activity. No licence or right is granted to you by implication, estoppel or otherwise.

Trademarks, trade names, service marks, products, product names, logos, programmes, applications, systems (including messaging systems), and solutions owned by third parties may be mentioned or referred to on the Site. These marks are, and remain entirely, the property of their respective owners or holders. We do not, in featuring them on the Site, represent ourselves as being connected, associated or affiliated in any way with those third parties.

To the extent required in order for us to operate this Site and provide you with the Services, you grant to us a non-exclusive, world-wide, royalty-free, transferrable, irrevocable licence and right to host, publicly display, transmit, distribute or use (that includes the right to copy, reproduce and/or publish) the materials you upload onto this Site.

Prohibited Conduct

You agree that you will not:

  • Use any robot, spider, scraper, deep link or other similar automated data gathering or extraction tools, program, algorithm or methodology to access, acquire, copy or monitor the Site or any portion or the Site;
  • Use or attempt to use any engine, software, tool, agent, or other device or mechanism to navigate or search the Site, other than the search engines and search agents available through the Services and other than generally available web browsers;
  • Post or transmit any file which contains viruses, worms, Trojan horses or any other contaminating or destructive features, or that otherwise interfere with the proper working or the Site or the Services;
  • Attempt to decipher, decompile, disassemble, or reverse-engineer any of the software comprised in, or in any way making up a part of the Site or the Services.

Unless otherwise stated, you must not link (including, but not limited to, hyperlink, in-line link or deep link) (collectively, “Link”), mirror, or frame this Site or any part thereof to any other web page, website, server, or otherwise. You must not use any of our IP Rights, particularly our trademarks, as part of a link to or from any site unless you obtain our prior written approval.

We may at any time instruct you to disable, remove, and terminate any: (i) Link from any web page or website, or (ii) mirroring or framing of this Site or any part of it. You must comply immediately upon receiving such instructions. We may, but are not required to, disclose our reasons for issuing such instructions.

We do not accept any liability for, and do not endorse information contained in, third party websites that Link, mirror or frame this Site or any part of it. We do not acknowledge or affirm, expressly or implicitly, any association or affiliation in any manner whatsoever with any of our IP Rights that appear on third party websites that Link, mirror, or frame this Site or any part thereof.

Links to Third Party Websites

Any links on this Site to third party websites (the “Linked Websites”) are provided for your convenience only. When you access the Linked Websites, you are leaving this Site. We do not provide, control, or endorse the Linked Websites, their content and services, and their operators and/or owners. You agree that your access to and/or use of the Linked Websites is entirely at your own risk and subject to the terms and conditions of access and/or use contained therein, and that we are not responsible for the consequences of your access to and use of the Linked Websites or the content thereon.

We make no guarantee, representation or warranty as to, and have no liability for, any content at the Linked Websites, including, but not limited to, guarantees, representations, and warranties regarding truth, adequacy, originality, accuracy, completeness, reasonableness, or non-infringement, as well as any representations or warranties that may be presumed by operation of any applicable law.

Live Chat Disclaimers

The following disclaimers apply to the use of our live chat service (provided by Intercom, Inc.):

  • The live chat feature on the Site is designed to provide general information about the Services and account related support to Users. Questions submitted via the live chat will be answered on a best efforts basis and we cannot guarantee an answer to every questions submitted;
  • A transcript of each web chat is retained by us. If you do not wish to use the live chat you may opt to close the chat;
  • You should not share your password for your User Account via the live chat service;
  • We may collect personal data using the live chat service. Any personal data collected will be treated in accordance with our Privacy Policy;
  • Whilst every effort has been made to ensure the accuracy of any information provided via our live chat service, we do not make representations or warranties about this information;
  • No information provided via the live chat should be construed as investment advice or as solicitation to purchase or sell securities.

Severability

If any part of these Conditions is found to be illegal, void, or unenforceable (whether in part or in full), it will not be given any effect and will be deemed not to be part of these Conditions. However, such treatment of the relevant part of these Conditions does not invalidate any of the remaining parts of these Conditions.

No Waiver

Our failure or delay to exercise any right or remedy provided for under these Conditions or in law does not prevent us from exercising the same right or remedy at a future point in time.

Governing Law and Jurisdiction

These Conditions, and any Service provided through this Site, are governed by and will be construed in accordance with the laws of the Republic of Singapore. This means that the laws of the Republic of Singapore will apply to: (i) all aspects of these Conditions; (ii) all matters arising out of or in connection with these Conditions; and (iii) our relationship as a whole.

Any dispute arising out of or in connection with these Conditions, including any question regarding its existence, validity, or termination, will be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (“SIAC”) in accordance with the Arbitration Rules of the Singapore International Arbitration Centre for the time being in force, which rules are deemed to be incorporated by reference in this clause. The seat of the arbitration is Singapore. The Tribunal will consist of one (1) arbitrator to be appointed by the SIAC. The language of the arbitration is English.

Rights of Third Parties

A person or entity who is not a party to these Conditions has no right under the Contracts (Rights of Third Parties) Act (Cap. 53B) or any similar legislation in any jurisdiction to enforce any term of the Conditions, regardless of whether such person or entity has been identified by name, as a member of a class, or as answering a particular description. For the avoidance of doubt, nothing in this provision affects the rights of any permitted assignee or transferee of the Conditions.

Notices and Communications

Notices to you may be made via email. Notices to us should be directed to us by sending an e-mail to support@crossbridgeconnect.com. We may also provide notices of changes to these Conditions or other matters by displaying notices or links to notices to you on the Site.

If you have any questions about anything related to these Conditions, you may contact us by sending an e-mail to us at the address stated above.